Legal
Privacy Policy
Your trust matters. This policy explains what we collect and how we use it.
Information We Collect
When you create an account, join the newsletter, save a wishlist, or contact us, we may collect your name, email address, shipping address, and order history. We do not store full payment details — these are handled by our payment processor.
How We Use Your Information
To fulfill requests, process orders, respond to inquiries, and send updates you have opted into. We use aggregate analytics to understand how the site is used and to improve it. We never sell your personal information.
Cookies
We use minimal cookies for analytics and to remember your session and saved items. You can disable cookies in your browser settings; some features may be limited as a result.
Data Retention
We keep your information for as long as your account is active or as needed to provide our services and comply with legal obligations. You may request deletion at any time.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting hello@louellab.com.
Contact
Questions about this policy can be sent to hello@louellab.com or by writing to Louella .B, 218 Crosby Street, New York, NY 10012.